Delivery and Returns

 Christmas and New Year 2024-2025 - Please read before placing an order. 

Please note our office, warehouse and store, will be officially closed Christmas/New Year holidays from 5pm Thursday 20th December 2024, returning Monday 20th January 2025. We will be dispatching orders and responding to email intermittently throughout this time, but please note it may take up to two weeks to dispatch your order. If you need your order urgently we recommend to email beforehand. 

Email: info@klin.co.nz 

Please note the shop/showroom and pick up hours will not be open during this time, unless by prior arrangement. 

 Delivery

We are a New Zealand owned and operated company, and we dispatch from our Auckland warehouse. 

We aim to deliver within 3-5 days from dispatch. Please allow an additional 2-3 days for rural deliveries. 

We offer free shipping on orders over $50.00 within New Zealand*

For orders under $50.00 we charge $8.00* 

*Shipping excludes Chatham Islands, Great Barrier Island, and Waiheke Island. Please enquire for these locations.

 If you would like to ship internationally please enquire HERE

Returns

You may return items within 14 days of dispatch from us.

Please note, refunds will be made minus shipping costs. For orders that have qualified for free shipping we reserve the right to refund you less our shipping costs. 

We cannot accept any items that do not have proof of purchase. The goods & their packaging must be in their original condition.